Monday, October 13, 2008

Subaru Satisfaction

We have two old cars that are on the road a lot. Many of our driving is to points north or south to visit with our out-of-state children, their kids, families and friends. So it’s absolutely necessary to have those two vehicles ready to go at any time and in tip-top condition.

It’s a bonus to have competent, courteous service when we take one of those cars in for scheduled maintenance. One of them, the Subaru, always gets serviced at Flemington Subaru. That dealership, I’m guessing, is one of the smaller ones in the group. But the service is among the best and the attitudes which we run across at the service desk are always customer-oriented. There is no question in my mind about that.

Friday, we needed to take the Subaru in for an oil & filter change – just a routine trip, no other problems. Or, so I thought. As I pulled out of the driveway, I felt the gear shifter stiffening up. Oh! Oh! Didn’t notice that one before. Well, I thought, if it had to happen, then it might as well be on our way to a service appointment.

The team at Flemington Subaru maintains a welcoming, positive demeanor every time that Priscille and I drive there. The people at the front desk have always handled the pressure of that job professionally, while personally assuring us that whatever the problem is, it will be taken care of.

We drove out that afternoon with the car in good shape and even had a great time joking around in the waiting area with a woman from Jugtown Mountain who has a great sense of humor.

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